The internet is a public network that allows you to access various webpages such as Google, or any website such as AllWest.com.
Digital devices and the internet speak different digital signals, so the first piece of equipment you need to connect to the internet is a modem. A modem is the translator between the digital signal of your device and the analog signal the internet uses. It converts digital data signals into radio signals and back from your device to the internet.
When using All West’s internet services our modem is what establishes and maintains a connection with internet service and your device. A connection to our services can be made several different ways depending on the infrastructure available in your area. The most common connections are made through Fiber, Coax (cable) and DSL (phone line). These connections also have different speeds to help transfer the data from the internet to your device.
Once you have established a modem, you will need a router if you are trying to connect to more than one device. The router takes the signal from the modem and distributes it to both wired devices and wireless (Wi-Fi) devices. The router also controls the area in which you can receive a wireless signal.
Not all routers are created equal. Your router signal needs to sync with your modem connection. And your modem and router need to be able to handle the speed you are paying for. For example, if your internet is provided through a Coax cable, your router needs to be compatible with a Coax connection—and if you’ve purchased a 1 Gig plan, your equipment needs to be Gig-capable. All West offers Plume to ensure you have the proper connection. Our routers also ensure your router is protected and allows us to trouble shoot any connection issues.
Having the right modem and router in place gives you a better internet experience.